Direct Life Insurance Excellence Awards 2016

Direct Awards 2016


The 3rd annual PFL Direct Life Insurance Excellence Awards was held on Tuesday 25th October 2016 in Sydney and included a Panel Discussion with industry leaders moderated by Rob Carlton, catered Lunch at the Museum of Contemporary Art, networking opportunities and Awards presentation. See all the Award results here.

Event Details

  • Date: Tuesday 25th October, 2016
  • Time: 11am - 2pm
  • Venue: Museum of Contemporary Art Australia, Harbourside Room, 140 George Street, The Rocks, Sydney NSW 2000. Entrance is on Circular Quay West.

Award Categories

The Awards are based on independent research conducted by Plan For Life and submissions received from participating companies.

  • Overall Excellence
  • Innovation 
  • Customer Service 
  • Wellness Program
  • Product Awards: Term, TPD, Trauma, Trauma Rider, Accidental Death, Income Protection, Funeral Cover, Consumer Credit, Omnibus Product.


  • Arrival morning tea/coffee
  • Panel Discussion
  • Networking opportunities
  • Lunch and drinks
  • Awards Presentation

Previous Events

Panel “Customer Engagement & Wellness Programs”

Social Impact
“Prevention Better Than Cure?”
Bonnie Vincent, Movember Foundation

“The Wellness Impact”
Brad Clarke, Direct Insights

Profit Incentive
“Prevention and Customer-Centric Claims Management”
Dr Sally Phillips, TAL

MC Rob Carlton

Rob Carlton has been a professional actor since he was 14 years old. A recognised face in Australia in both comedy and drama and Silver Logie-winner his credits span TV, film and theatre. Rob's most recent breakout role was that of Kerry Packer in the Paper Giants franchise, for which he was nominated for an Australian Academy Award on top of winning the Silver Logie. Clever and funny with fantastic improvisation skills. 


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Executive Reports now available online